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Operations Management
'Now or Later?': When to Deploy Qualification Screening in Open-Bid Auction for Re-Sourcing
This paper considers a re-sourcing setting in which a qualified supplier (the incumbent) and multiple suppliers which have not yet been qualified (the entrants) compete in an open-bid descending auction for a single-supplier contract. Due to the risk of supplier nonperformance, the buyer only awards the contract to a qualified supplier; meanwhile, the buyer can conduct supplier qualification screening at a cost, to verify whether the entrant suppliers can perform the contract. Conventionally, the buyer would screen entrants before running an auction, i.e., the pre-qualification strategy (PRE). We explore an alternative approach called post-qualification strategy (POST), in which the buyer first runs an auction and then conducts qualification screenings based on the suppliers' auction bids. Our characterization of the dynamic structure of the suppliers' equilibrium bidding strategy enables the calculation of the buyer's expected cost under POST, which is computationally intractable without this characterization. We derive analytical conditions under which POST is cheaper than PRE, and also use a comprehensive numerical study to quantify the benefit of POST. We find that using the cheaper option between PRE and POST not only provides significant cost-savings over the conventional PRE-only approach but also captures the majority of the benefit an optimal mechanism can offer over PRE. Our results highlight the practical benefit of POST.
13 Aug 2021 (Fri)
4:00 - 5:15 PM
Zoom ID: 941 1769 1148 (passcode 607141)
Dr Qi Chen, George, London Business School
Operations Management
Incentive-Compatible Assortment Optimization
Online marketplaces, such as Amazon, Alibaba, or Google Shopping, allow sellers to promote their products by charging them for the right to be displayed on top of organic search results. In this paper, we study the problem of designing auctions for promoted products and highlight some new challenges emerging from the interplay of two unique features: substitution effects and information asymmetry. The presence of substitution effects, which we capture by assuming that consumers choose sellers according to a multinomial logit model, implies that the probability a seller is chosen depends on the assortment of sellers displayed alongside. Additionally, sellers may hold private information about how their own products match consumers’ interests, which the platform can elicit to make better assortment decisions. We first show that the first-best allocation, i.e., the welfare-maximizing assortment in the absence of private information, cannot be implemented truthfully in general. Thus motivated, we initiate the study of incentive-compatible assortment optimization by characterizing prior-free and prior-dependent mechanisms, and quantifying the worst-case social cost of implementing truthful assortment mechanisms. An important finding is that the worst-case social cost of implementing truthful mechanisms can be high when the number of sellers is large. Structurally, we show that optimal mechanisms may need to downward distort the efficient allocation both at the top and the bottom. This is joint work with Santiago Balseiro.
06 Aug 2021 (Fri)
4:00 - 5:15 PM
Zoom ID: 999 0394 5595 (passcode 882030)
Dr Antoine Désir, INSEAD
Operations Management
Scaling Up Battery Swapping Services in Cities: A Joint Location and Repairable-Inventory Model
Battery swapping for electric vehicle refueling is reviving and thriving. Despite a captivating sustainable future where swapping batteries will be as convenient as refueling gas today, a tension is mounting in practice (beyond the traditional “range anxiety” issue): On one hand, it is desirable to maximize battery proximity and availability to customers. On the other hand, power grids for charging depleted batteries are not accessible everywhere. To reconcile this tension, some cities are embracing an emerging infrastructure network: Decentralized swapping stations replenish charged batteries from centralized charging stations. It remains unclear how to design such a network, or whether transitioning into this paradigm will save batteries which are environmentally detrimental. In this paper, we model this new urban infrastructure network. This task is complicated by non-Poisson swaps (observed from real data), and by the intertwined stochastic operations of swapping, charging, stocking and circulating batteries among swapping and charging stations. We show that these complexities can be captured by analytical models. We next propose a new location-inventory model for citywide deployment of hub charging stations, which jointly determines the location, allocation and reorder quantity decisions with a non-convex non- concave objective function. We solve this problem exactly and efficiently by exploiting the hidden submodularity and combining constraint-generation and parameter-search techniques. Even for solving convexified problems, our algorithm brings a speedup of at least three orders of magnitude relative to Gurobi solver. The major insight is twofold: Centralizing battery charging may harm cost-efficiency and battery asset-lightness; however, this finding is reversed if foreseeing that decentralized charging will have limited access to grids permitting fast charging. We also identify planning and operational flexibilities brought by centralized charging. In a broader sense, this work deepens our understanding about how mobility and energy are coupled in future smart cities.
23 Jul 2021 (Fri)
9:00 – 10:15 am
Zoom ID: 943 8935 2374 (passcode 227609)
Dr Wei Qi, McGill University
Operations Management
Dynamic Batch Learning in High-Dimensional Sparse Linear Contextual Bandits
We study the problem of dynamic batch learning in high-dimensional sparse linear contextual bandits, where a decision maker can only adapt decisions at a batch level. In particular, the decision maker, only observing rewards at the end of each batch, dynamically decides how many individuals to include in the next batch (at the current batch's end) and what personalized action-selection scheme to adopt within the batch. Such batch constraints are ubiquitous in a variety of practical contexts, including personalized product offerings in marketing and medical treatment selection in clinical trials. We characterize the fundamental learning limit in this problem via a novel lower bound analysis and provide a simple, exploration-free algorithm that uses the LASSO estimator, which achieves the minimax optimal performance characterized by the lower bound (up to log factors). To our best knowledge, our work provides the first inroad into a rigorous understanding of dynamic batch learning with high-dimensional covariates.
16 Jul 2021 (Fri)
9:00 – 10:05 am
Zoom ID: 924 9031 1025 (passcode 813461)
Dr Zhengyuan Zhou, New York University
Information Systems
Algorithmic Processes of Social Alertness and Social Transmission: How Bots Disseminate Information on Twitter
08 Jul 2021 (Thu)
9:00 am - 10:30 am (Hong Kong Time)
Zoom
Prof. Elena KARAHANNA, University of Georgia
Information Systems
Sharing and Sourcing of Online Misinformation
02 Jul 2021 (Fri)
9:00 am - 10:30 am (Hong Kong Time)
Zoom
Prof. Susan BROWN, The University of Arizona
Information Systems
COVID-19 Impacts on Work and Life
30 Jun 2021 (Wed)
9:00 am - 10:30 am (Hong Kong Time)
Zoom
Prof. Viswanath VENKATESH, Virginia Tech
Information Systems
Choice Overload with Search Cost and Anticipated Regret: Field Evidence and Theoretical Framework
We examine the impact of assortment size on consumer choice behavior with both empirical evidence and theoretical explanation. We first conduct a large-scale field experiment in online retail to causally examine how consumers' click and purchase behavior changes as the number of products in a choice set increases. There, we document a non-monotonic relationship between the assortment size and consumer choice. We then develop a two-stage choice model that incorporates consumers’ search cost and anticipated regret to explain our findings in the field experiment. We also conduct numerical experiments to investigate the implications of our model for companies' optimal assortment decisions. Our results suggest that our two-stage choice model leads to smaller optimal assortments containing products of higher expected utilities and lower prices on average than the classical multinomial logit (MNL) choice model.
25 Jun 2021 (Fri)
4:00 - 5:15 pm
Zoom ID: 986 5486 1916 (passcode 930247)
Dr Jiankun Sun, Imperial College London
Information Systems
COVID-19 Impacts on Work and LifeChoice Overload withDelaying Informed Consent: An Empirical Investigation of Mobile Apps’ Upgrade Decisions Search Cost and Anticipated Regret: Field Evidence and Theoretical Framework
23 Jun 2021 (Wed)
9:00 am - 10:30 am (Hong Kong Time)
Zoom
Prof. Raveesh MAYYA, Assistant Professor, New York University
Operations Management
Multi-Item Online Order Fulfillment in a Two-Layer Network
The boom of e-commerce in the globe in recent years has expedited the expansion of fulfillment infrastructures by e-retailers. While e-retailers are building more and more mini-warehouses close to end customers to offer faster delivery service than ever, the associated fulfillment costs have skyrocketed. In this paper, we study a real-time fulfillment problem in a two-layer RDC-FDC distribution network that has been implemented in practice by major e-retailers. In such a network, the upper layer contains larger regional distribution centers (RDCs) and the lower layer contains smaller front distribution centers (FDCs). We allow order split: an order can be split and fulfilled from multiple warehouses at an additional cost. The objective is to minimize the routine fulfillment costs. We study real-time algorithms with performance guarantees in both settings with and without demand forecasts. We also complement our theoretical results by conducting a numerical study by using real data from Alibaba.
This is joint work with Xinshang Wang (Alibaba) and Yanyang Zhao (Chicago Booth).
This is joint work with Xinshang Wang (Alibaba) and Yanyang Zhao (Chicago Booth).
11 Jun 2021 (Fri)
09:30 - 10:45 am
Zoom ID: 982 9972 1714 (passcode 315647)
Dr Linwei Xin, University of Chicago