Research Interests

• Network economics
• Socially responsible operations
• Operations-marketing interface
• Supply chain management

Academic Qualification

• PhD New York University, Stern School of Business (Operations Management)
• M.S. National Taiwan University, Electrical Engineering
• B.S. National Taiwan University, Electrical Engineering

Academic And Professional Experience

• Chair Professor, Dept. of ISOM and Dept. of IELM, HKUST, 2022 -- present
•  Professor, Dept. of ISOM and Dept. of IELM, HKUST, 2019 -- 2022
•  Associate Professor, Dept. of ISOM and Dept. of IELM, HKUST, 2014 -- 2019
• Assistant Professor, Dept. of IEOR, UC Berkeley, 2007 -- 2014

Selected Publications

Articles

[*: Former student or postdoc or student coauthor; ^: Advisor]

• Ying-Ju Chen, "Simultaneous search, reservation fees, and sequential outcomes", 2025, forthcoming in Production and Operations Management.  
• C. Allen Wu, Chen Jin, and Ying-Ju Chen, "Rewards or upgrades? Incentive designs in referral programs", 2025, forthcoming in MIS Quarterly.
• Pin Gao*, et al.,  "Position auctions with endogenous product information: Why live-streaming advertising is thriving", 2025, forthcoming in Management Science.
• Ailing Xu*, Zhenxiao Chen*, Qiao-Chu He*, et al., " Strategic communications with socializing agents under unknown public health threats", 2025, forthcoming in Manufacturing & Service Operations Management.
• Xingyu Fu*, Pin Gao*, et al., "Designing emission permits regulation for multiple compliance periods", 2025, forthcoming in Manufacturing & Service Operations Management.
• Zihao Chen*, Xingyu Fu*, Pin Gao*, et al., "Sound of silence: When to conceal attribute information? The roles of consumer search, inventory, and channel structure", 2025, forthcoming in Manufacturing & Service Operations Management.
• Huijun Chen*, et al., "Multichannel advertising: Budget allocation in the presence of spillover and carryover effects", 2025, forthcoming in Manufacturing & Service Operations Management.
• Zelong Yi*, et al., "Pricing in the presence of strategic consumers and social learning under contingent pricing and price guarantee", 2025, forthcoming in Production and Operations Management.  
• Yonghui Chen*, Ailing Xu*, Qiao-Chu He*, and Ying-Ju Chen, "Smart navigation via strategic communications in a mixed autonomous paradigm", 2025, forthcoming in Production and Operations Management.  
• Hongqiao Chen, et al., "Digital goods reselling: Implications on cannibalization and price discrimination", 2025, forthcoming in Production and Operations Management. 
• Lu Hsiao, Xin Ma, and Ying-Ju Chen, "The effects of selling formats and upstream competition on product pricing and quality design", Manufacturing & Service Operations Management, 2024, 26(4) 1526--1541.
• Zongsen Yang*, Xingyu Fu*, Pin Gao*,  and Ying-Ju Chen, "Fairness regulation of prices in competitive markets", Manufacturing & Service Operations Management, 2024, 26(5) 1897--1917. [Media coverage]  
• Qiang Lin*, Xiaogang Lin*, and Ying-Ju Chen, "Reselling/agency selling and online intermediaries’ information sharing with manufacturers and resellers", Production and Operations Management, 2024, 33(1) 264--281.
• C. Allen Wu, Chen Jin, and Ying-Ju Chen, "Add-on pricing: A queueing perspective", Production and Operations Management, 2024, 33(2) 550--565.
• Xianpei Hong, et al., "Centralization or decentralization? The effect of cost learning on procurement strategy", Production and Operations Management, 2024, 33(12) 2346--2361.
• Xiaoshuai Fan*, Kanglin Chen*, and Ying-Ju Chen, "Is price commitment a better solution to control carbon emissions and promote technology investment?" Management Science, 2023, 69 325--341.
• Chen Jin, C. Allen Wu, and Ying-Ju Chen, "Managing competition from within and outside: Using strategic inventory and network externality to combat copycats", Manufacturing & Service Operations Management, 2023, 25 1814 --1834.
• Z. Wang*, et al., "Impacts of distributive comparison behavior on corporate social responsibility in supply chains: The role of small firms",  Manufacturing & Service Operations Management, 2023, 25(2) 686--703.
• Chen-Nan Liao*, Ying-Ju Chen, and Pei-Ming Chen*, "Spread and control of medical rumors in a social network - A generalized diffusion model with a highly asymmetric network structure", Production and Operations Management, 2023, 32 3683—3698.
• Rui Zheng*, Biying Shou, and Ying-Ju Chen, "Differential pricing in social networks with strategic consumers", Production and Operations Management, 2023, 32 2638--2655. [Video illustration]
• Junjie Zhou, Chen-Nan Liao*, and Ying-Ju Chen, "Optimal selling scheme in social networks: hierarchical signaling, sequential selling, and chain structure", Production and Operations Management, 2023, 32 2138--2153.
• Xiaoshuai Fan*, Ying-Ju Chen, and Christopher Tang, "Allocating scarce resources in the presence of private information and heterogeneous favoritism", Production and Operations Management, 2023, 32 2068—2086.
• Xiaoshuai Fan*, Qingye Wu*, et al, "The implications of pay transparency in the presence of over- and underconfident agents", Production and Operations Management, 2023, 32 2304--2321.
• Ying-Ju Chen, Yves Zenou, and Junjie Zhou, "The impact of network topology and market structure on pricing", Journal of Economic Theory, 2022, 204 105941.
• Jian Li, Junjie Zhou, and Ying-Ju Chen, "The limit of targeting in networks", Journal of Economic Theory, 2022, 201 105418.
• Shihong Xiao*, Ying-Ju Chen, and Christopher Tang, "Customer review provision policies with heterogeneous cluster preferences", Management Science, 2022, 68(7) 5025--5048.
• Pin Gao*, Xiaoshuai Fan*, et al., "Resource allocation among competing innovators", Management Science, 2022, 68(8) 6059--6074.
• C. Allen Wu, Chen Jin, and Ying-Ju Chen, "Managing customer search via bundling", Manufacturing & Service Operations Management, 2022, 24(4) 1906--1925.
• Xi Li, Yanzhi Li, and Ying-Ju Chen, "Strategic inventories under supply chain competition", Manufacturing & Service Operations Management, 2022, 24(1) 77--90.
• Kanglin Chen*, et al., "The impact of tariffs and price premiums of locally manufactured products on global manufacturers' sourcing strategies", Production and Operations Management, 2022, 31(9) 3474--3490.
• Xu Guan*, Zelong Yi*, et al., "Quality certification in agricultural supply chains: Implications from government information provision", Production and Operations Management, 2022, 31(4) 1456--1472.
• Ningyuan Chen, Ying-Ju Chen,  "Duopoly Competition with Network Effects in Discrete Choice Models", Operations Research, 2021, 69(2) 545-5
• Zelong Yi, Yulan Wang, Ying-Ju Chen, "Financing an Agricultural Supply Chain with a Capital-Constrained Smallholder Farmer in Developing Economies", Production and Operations Management, 2021
• Junjie Zhou, Xiaoshuai Fan, Ying-Ju Chen, Christopher S Tang,  "Information Provision and Farmer Welfare in Developing Economies", Manufacturing & Service Operations Management, 2021, 23(1) 230-245
• Ying-Ju Chen, "Optimal Design of Revenue-Maximizing Position Auctions with Consumer Search", Production and Operations Management, 2021
• Jiguang Chen, Ying-Ju Chen, "The Impact of Contract Farming on Agricultural Product Supply in Developing Economies", Production and Operations Management, 2021
• Xiaoshuai Fan, Ying-Ju Chen, Christopher S Tang, "To Bribe or Not in a Procurement Auction under Disparate Corruption Pressure", Production and Operations Management, 2021, 30(5) 1220-1245
• Ying-Ju Chen, Dai, Tinglong, Korpeoglu, C. Gizem, Korpeoglu, Ersin, Sahin Ozge, Christopher Tang, Shihong Xiao, "Innovative Online Platforms: Research Opportunities", Manufacturing & Service Operations Management,  2020, 22(3) 430-445
• Xu Guan, Yulan Wang, Yi Zelong, Ying-Ju Chen, "Inducing Consumer Online Reviews Via Disclosure", Production and Operations Management, 2020, 29(8) 1956-1971
• Shihong Xiao, Ying-Ju Chen, Christopher Tang,  "Knowledge sharing and learning among smallholders in developing economies: Implications, incentives, and reward mechanisms," Operations Research, 2020, 68(2) 435-452
• Yang Zhang, Ying-Ju Chen, "Optimal Nonlinear Pricing in Social Networks Under Asymmetric Network Information", Operations Research, 2020, 68(3) 818-833
• Tao Lu, Ying-Ju Chen, Jan C. Fransoo, Chung-yee Lee, "Shipping to Heterogeneous Customers with Competing Carriers", Manufacturing & Service Operations Management, 2020, 22(4) 850-867
• Xu Guan, Baoshan Liu, Ying-Ju Chen, Hongwei Wang,  "Inducing Supply Chain Transparency through Supplier Encroachment", Production and Operations Management, 2020, 29 (3) 725–749 
• Qiaochu He, Ying-Ju Chen, Rhonda L. Righter, "Learning with Projection Effects in Service Operations Systems", Production and Operations Management, 2020, 29(1) 90-100
• Chen Nan Liao, Ying-Ju Chen, Christopher S Tang, "Information Provision Policies for Improving Farmer Welfare in Developing Countries: Heterogeneous Farmers and Market Selection", Manufacturing & Service Operations Management, 2019, 21(2) 254-270
• Tao Lu, Ying-Ju Chen, Brian Tomlin,Yimin Wang, "Selling Co-Products through a Distributor: The Impact on Product Line Design", Production and Operations Management, 2019, 28(4) 1010-1032
• Qiao-Chu He, Ying-Ju Chen, Zuo-Jun Shen, "On the Formation of Producers’ Information-Sharing Coalitions", Production and Operations Management, 2018, 27(5) 917–927
• Song Huang, Xu Guan, Ying-Ju Chen, "Retailer Information Sharing with Supplier Encroachment", Production and Operations Management, 2018, 27(6), 1133-1147
• Zelong Yi, Yulan Wang, Yun Liu, Ying-Ju Chen, "The Impact of Consumer Fairness Seeking on Distribution Channel Selection: Direct Selling vs. Agent Selling", Production and Operations Management, 2018, 27(6), 1148-1167
• Junjie Zhou, Ying-Ju Chen, "Optimal pricing with sequential consumption in networks", Operations Research, 2018, 66(5) 1218-1226.
• Ying-Ju Chen, Brian Tomlin , Yimin Wang, "Dual Coproduct Technologies: Implications for Process Development and Adoption", Manufacturing & Service Operations Management, 2017, 19(4) 692–712
• Ying-Ju Chen, "Optimal dynamic auctions for display advertising," Operations Research, 2017, 65(4) 897-913.
• Ying-Ju Chen, Brian Tomlin, and Yimin Wang, " Dual co-product technologies: Implications for process development and adoption," Manufacturing & Service Operations Management, 2017, 19(4) 692-712.
• Chen-Nan Liao, Ying-Ju Chen, and Christopher Tang,  "Information provision policies for improving farmer welfare in developing countries: Heterogeneous farmers and market selection," Manufacturing & Service Operations Management, 2017, 21(2) 254-270.
• Tingliang Huang, Zhe Yin, and Ying-Ju Chen,  "Managing posterior price matching: The role of customer boundedly rational expectations," Manufacturing & Service Operations Management, 2017, 19(3) 385-402.
• Chen-Nan Liao and Ying-Ju Chen,  "Farmers' information management in developing countries - A highly asymmetric information structure,” Production and Operations Management, 2017, 26(6) 1207-1220.
• Xu Guan and Ying-Ju Chen, "The interplay between information acquisition and quality disclosure," Production and Operations Management, 2017, 26(3) 389-408.
• Junjie Zhou and Ying-Ju Chen, "Targeted information release in social networks", Operations Research, 2016, 64(3), 721-735.
• Gao Lin et al., "Combining Spot and Futures Markets: A Hybrid Market Approach to Dynamic Spectrum Access," Operations Research, 64(4), 2016, 794-821.
• Ying-Ju Chen and Ke-Wei Huang, "Pricing Data Services: Pricing by Minutes, by Gigs, or by Mega Bytes per Second", Information Systems Research, 27(3), 2016, 596-617.
• Junjie Zhou and Ying-Ju Chen, "Key leaders in social networks", Journal of Economic Theory 157, 2015, 212-235.
• Ying-Ju Chen and Christopher S. Tang, "The economic value of market information for farmers in developing economies", Production and Operations Management, 2015, 24(9), 1441-1452.
• Ying-Ju Chen and Mingcherng Deng, "Information sharing in a manufacturer-supplier relationship: Suppliers' incentive and production efficiency", Production and Operations Management, 2015, 24(4), 619-633.
• Ying-Ju Chen, J. George Shanthikumar, and Zuo-Jun Max Shen, "Incentive for peer-to-peer knowledge sharing among farmers in developing economies", Production and Operations Management, 24(9), 2015, 1430-1440.
• Tingliang Huang and Ying-Ju Chen, "Service systems with experience-based anecdotal reasoning consumers", Production and Operations Management, 2015, 24(5), 778-790.
• Hui Xiong and Ying-Ju Chen, "Product line design with seller-induced learning", Management Science, 60(3), 2014, 784-795.
• Ying-Ju Chen, "Supply disruptions, heterogeneous beliefs, and production efficiencies", Production and Operations Management, 2014, 23(1), 127-137.
• Lu Hsiao and Ying-Ju Chen, "Strategic motive of introducing Internet channels in a supply chain", Production and Operations Management, 2014, 23(1), 36-47.
• Ying-Ju Chen, Mingcherng Deng, and Ke-Wei Huang, "Hierarchical screening for capacity allocation in supply chains: the role of distributors", Production and Operations Management, 2014, 23(3), 405-419.
• Ying-Ju Chen, Brian Tomlin, and Yimin Wang, "Co-product technologies: Product line design and process innovation", Management Science, 2013, 59(12),  2772-2789.
• Ying-Ju Chen, J. George Shanthikumar, and Zuo-Jun Max Shen, 2013, "Training, production, and channel separation in ITC`s e-Choupal network", Production and Operations Management, 22(2), 2013, 348-364.
• Ying-Ju Chen and Wenqiang Xiao, "Impact of reseller's forecasting accuracy on channel member performance", Production and Operations Management, 2012, 21(6), 1075-1089.
• Ying-Ju Chen and Jiawei Zhang, "Design of price mechanisms for network resource allocation via price of anarchy," Mathematical Programming, 2012, 131, 333-364.
• Ying-Ju Chen, Stephen Shum, and Wenqiang Xiao, "Should an OEM retain component procurement when the CM produces competing products?", Production and Operations Management, 2012, 21(5), 907-922.
• Lu Hsiao and Ying-Ju Chen, "Returns policy and quality design in e-business", Production and Operations Management, 2012, 21(3), 489-503.
• Ying-Ju Chen, "Optimal selling scheme for heterogeneous consumers with uncertain valuations", Mathematics of Operations Research,  2011, 36, 659 - 720.
• Chi-Cheng Wu, Ying-Ju Chen, and Chih-Jen Wang, "Is persuasive advertising always combative in a distribution channel?'', Marketing Science, 2009, 28, 1157-1163.
• Ying-Ju Chen and Gustavo Vulcano, "Effects of information disclosure under first- and second-price auctions in a supply chain setting", Manufacturing & Service Operations Management, 2009, 11(2), 299-316.
• Ying-Ju Chen, Sridhar Seshadri, and Eitan Zemel, "Sourcing through auctions and audits", Production and Operations Management 17(2), 2008, 121-138.
• Ying-Ju Chen and Sridhar Seshadri, "Product development and pricing strategy for information goods under heterogeneous outside opportunities", Information Systems Research 18(2), 2007, 150-172.

Service Activities Within College And Profession

• Department editor, Naval Research Logistics, 2022 –
• Deputy editor, Service Science, 2024 – 
• Senior editor, Production and Operations Management, 2018 – 
• Associate editor, Operations Research, 2024 –; Manufacturing & Service Operations Management, 2017 –

Honors

• Ranked No. 3 among Operations Management researchers world-wide according to an article in Production and Operations Management (2025), based on Top 50 journal publications during 2008-22.
• Ranked No. 2 among researchers world-wide by weighted corrected publication rate in Operations Management according to an article in Decision Sciences (2021, vol. 52, pp. 8–77), based on publications during 2001-15.
• Franklin Prize for Teaching Excellence (MBA non-required/MSc), HKUST School of Business and Management, 2020
• Winner, ”Christopher Tang Best Not-for-Profit Operations Management Paper Award,” Production and Operations Management, 2025
  Harold W. Kuhn Award of Naval Research Logistics, 2014
• 2nd place, INFORMS Junior Faculty Interest Group (JFIG) Paper competition, 2010
• Stern Award for Teaching Excellence, NYU, 2006