Chair Professor
Shaohui ZHENG
Operations Management
Chair Professor
imzheng@ust.hk
Personal Homepage
Shaohui ZHENG

Research Interests

  • Supply chain management
  • Interface of operations and marketing
  • Production and quality control
  • Service operations management

Academic qualification

  • Ph.D. in Operations Research, Columbia University, June 1994.

Academic And Professional Experience

  • Academic Director, MSc in Global Operations Program, since July 2025. 
  • Head, Dept. of ISOM, Hong Kong University of Science & Technology, August 2017- July 2023.
  • (Founding) Academic Director, Doctor of Business Administration (DBA) Program, School of Business and Management, HKUST, July 2020 – June 2023.  
  • Chair Professor, Dept. of Information System, Business Statistics and Operations management, HKUST, since July 2015. 
  • Professor, Dept. of Information System, Business Statistics and Operations management, HKUST, July 2006 – June 2015.
  • Deputy Head, Dept. of Information System, Business Statistics and Operations management, HKUST, August 2011 – July 2017. 
  • Director, Center for Marketing and Supply Chain Management, School of Business and Management, HKUST, April 2008 – July 2012. 
  • Associate Professor, Dept. of Information and System Management, HKUST, July 2000 – June 2006. 
  • Assistant Professor, Dept. of Information and System Management, HKUST, July 1994-June 2000. 

Selected Publications

  • Yu, M., S. Zheng and J. Chen: “Joint Order Fulfillment and Inventory Optimization in Generalized W Assemble-to-Order Systems”, Operations Research, to appear.  
  • Feng, Y., Xu, J. and S. Zheng: “Technical Note: Dynamic Optimal Policy for an Inventory System of Two Substitutable Products with Positive Replenishment Lead Times”, Operations Research, 67(2019), 1027-1034. 
  • Xu, H., Yao, D.D. and S. Zheng: “Optimal Policies for a Two-Product Inventory System under a Flexible Substitution Scheme”, Production and Operations Management, 25(2016), 1088-1105.  
  • Gong, X., Chao, X. and S. Zheng: “Dynamic Pricing and Inventory Management with Dual Suppliers of Different Leadtimes and Disruption Risks”, Production and Operations Management, 23(2014), 2058-2074. 
  • Xu, H., Yao, D.D. and S. Zheng: “Optimal Control of Replenishment and Substitution in an Inventory System with Nonstationary Batch Demand”, Production and Operations Management, 20 (2011), 727-736. 
  • Chao, X., Chen, H. and S. Zheng: “Dynamic Capacity Expansion for a Service Firm with Capacity Deterioration and Supply Uncertainty”, Operations Research, 57(2009), 82-93. 
  • Li, Q. and S. Zheng: “Joint Inventory Replacement and Pricing Control for Systems with Uncertain Yield and Demand”, Operations Research, 54(2006), 696-705. 
  • Chao, X., Liu, L. and S. Zheng: “Resource Allocation in Multisite Service Systems with Intersite Customer Flows”, Management Science, 49(2003), 1739-1752.
  • Yao, D.D. and S. Zheng (2002): "Dynamic Quality Control in Production-Inventory Systems --- Coordination and Optimization", Springer-Verlag, New York.   
  • Chen, J., D.D. Yao and S. Zheng: "Optimal Replenishment and Rework with Multiple Unreliable Supply Sources", Operations Research, 49(2001), 430-443.
  • Zheng, S: "Dynamic Quality Control in An Assembling Line", IIE Transactions, 32(2000), 797-806. 
  • Yao, D.D. and S. Zheng: "Sequential Inspection Under Capacity Constraints", Operations Research, 47(1999) 410-421.
  • Chao, X. and S. Zheng: "A Result on Networks of Queues with Customer Coalescence and State-Dependent Signaling", J. of Applied Probability, 35(1998) 151-164.    
  • Chen, J., D.D. Yao and S. Zheng: "Quality Control for Products Supplied with Warranty", Operations Research, 46(1998) 107-115.

SERVICE ACTIVITIES WITHIN COLLEGE AND PROFESSION

Professional Services

Editorship

  • Associate Editor, Operations Research (Jan. 2000 – Dec. 2005, and Jan. 2009 – Dec. 2023). 
  • Associate Editor, Asia-Pacific Journal of Operational Research (Sept. 2005 – Dec. 2007). 
  • Guest Editor, Annals of Operations Research, Volume 87 (1999). 

Other Major Professional Services

  • Panel Member, Research Grants Council (RGC) of Hong Kong (Jan. 2014 – Dec. 2020). 

  • Committee Member, Wickham Skinner Award for Early-Career Research Accomplishments, Productions and Operations Management Society, 2015. 

  • Cluster Chair, 26th Annual POMS Conference, Washington DC, May 2015.    

  • Panel Member, Key Research Programs (重点研究项目) and General Research Program (面上項目), National Natural Science Foundation of China, 2015 - 2016.

  • Panel Member, Key International Cooperation Programs (重点国际合作项目), National Natural Science Foundation of China, 2014.

  • Panel Member, National Science Fund for Distinguished Young Scholars (杰出青年基金), National Natural Science Foundation of China, 2013, 2018, 2022. 

  • Reviewer, National Science Fund for Distinguished Young Scholars (杰出青年基金), National Natural Science Foundation of China, 2019-2021. 

  • Panel Member, National Science Fund for Excellent Young Scholars (优秀青年基金), National Natural Science Foundation of China, 2013.  

  • Judge, Student Paper Competition, The Manufacturing and Service Operations Management Society, 2006-2012.  

  • Panel Member, CSAMSE Practice Award, Overseas Chinese Scholars Association in Management Science and Engineering, 2020-2022.  

  • Judge, Best Papers Awards, Annual Conference of the Overseas Chinese Scholars Association in Management Science and Engineering, 2012-2015.  

University Services

University Level

  • Member, Senate Committee on Academic Integrity, since Jan. 2025. 
  • Member, Senate Standing Committee for Academic Review Procedure, since Nov. 2024. 
  • Member, Academic and Research Committee for HKUST GZ Campus (Nov. 2018 – Dec. 2019).
  • Chairman, Senate Standing Committee for Academic Review Procedure, HKUST (Nov. 2014 – Oct. 2015)
  • Member, University Appointments and Substantiation Committee, HKUST (Nov. 2011-Oct. 2013). 
  • Member on Reserve, Senate Standing Committee for Academic Review Procedure, HKUST (Nov. 2013 - Oct. 2014).  
  • Member, University Senate (2003 - 2007 and 2013-2023), HKUST. 
  • Member, Task Force for Theme-Based Research Scheme, HKUST (2009-2010).
  • Chairman (2003 - 2007) and member (2001 – 2003), University Student Disciplinary Committee, HKUST.
  • Chairman, University Student Appeal Committee (ad hoc), HKUST (2008).
  • Chairman, University Student Appeal Committee (ad hoc), HKUST (2011).

School Level

  • Member, Search and Appointment Committee for Strategic Hiring for “Innovation for Business Management and FinTech”, Since 2023. 
  • Chair (Oct 2019 – June 2023) and Member (since July 2023), DBA Program Committee. 
  • Member, Chair Professor nomination committee of SBM, 2020-2024.
  • Chair, Task Force on Taught Postgraduate Programs, Oct. 2016 – June 2017.
  • Member, School Appointments and Substantiation Committee (2006 - 2008).

Major Research Grants

  • PI, General Research Fund Grant: “Dynamic Dispatching Strategies for Emergency Service”, HK$754,498, three years (July 2025 – June 2028). 

  • Co-PI, Theme-based Research Scheme Project “Enhancing Hong Kong's Role in Sustainable Supply Chain Finance via Technology Transformation”, HK$55,071,000, five years (Jan. 2025 – Dec. 2029). 

  • PI, General Research Fund Grant: “Mitigating Congestion in the Public Healthcare System through A Public-Private-Partnership Program”, HK$822,993, three years (Jan. 2022 – Dec. 2024).

  • PI, General Research Fund Grant: “Managing Inventory Systems with Substitutable Products and Ordering Leadtimes”, HK$391,218 (Aug. 2014 – Jan. 2017.)    

  • PI, General Research Fund Grant: “Pricing and Source Diversification for Firms with Random Supply Disruption”, HK$668,850 (Jan. 2013 - June 2016).

  • PI, General Research Fund Grant: “Managing Inventory Systems under Supply Uncertainty”, HK$348,175, two years (July 2011-June 2013). 

  • PI, RGC Competitive Earmarked Research Grant: “Managing Capacity Expansion for Service Firms with Uncertain Supplies”, HK$350,222, two years (Sept. 2007 – Aug. 2009). 

  • PI, RGC Competitive Earmarked Research Grant: "Managing Inventory Replenishment, Product Substitution, and Pricing in Supply Chain", HK$538,836, three years (Sept. 2005 – Aug. 2008).

  • PI, RGC Competitive Earmarked Research Grant: "Pricing and replenishing management for supply chains with option-future contracts", HK$611,404, three years (Sept. 2002 – Aug. 2005).

  • PI, RGC Competitive Earmarked Research Grant: "Inventory Systems with Substitution and Unreliable Supply Sources", HK$914,817, three years (Aug. 2000 – July 2003).

  • PI, RGC Competitive Earmarked Research Grant: "Dynamic Approaches to Quality Control in Batch Manufacturing", HK$200,000, two years (July 1997 – July 1999).

  • Co-Investigator, RGC Competitive Earmarked Research Grant: "Design and Control of Multi-Site Service Systems with Customer Balking", HK$821,817, three years (Sept. 2000 – Aug. 2003).